Optimizing passenger connections increases traffic and revenue
Reduced connection time, even by a matter of minutes, can mean millions yearly in increased revenues. Kiwi.com works with over 30 airports to optimize minimum connection times (MCT) and integrate services like Fast track, Smart Pass, or Transfer Experience Optimization, which not only allow more passengers to transfer through your airport, but also give them a better transfer experience while they are on the ground.
Kiwi.com has its own unique MCT setting for Virtual interlined combinations. We can differentiate not only Domestic and International flights, but even between terminal, carrier, and route-specific flights as well.
We will work with your team to analyze routes through your airport, in order to spot chokepoints for all transferring passengers. This analysis is not be limited to air2air itineraries, but also includes assessing how public transport connects to terminals. Because we also sell ground transport, we want to ensure that the time it takes to connect from ground to air is also as low as possible, increasing the number of combinations at any one airport.
Our airports team also provides assistance in implementing any recommendations and demonstrating how you can use our products to increase revenue across the board. For example, granting self-connecting customers access to Fast-track transfers allows them to spend more time relaxing and shopping while they wait for their next flight.
Why decreasing MCT increases sales
The reason that a lower MCT allows us to sell more flights from your airport is simple. If it takes a passenger less time to arrive at their next gate, meaning we can combine incoming flights with more outgoing ones.
For more information, get in touch with us, or read more about our other products for airports.